More than 320,000 vehicles manufactured by Nissan North America, Inc. have been recalled due to an engine failure risk, according to the National Highway Traffic Safety Administration. This recall, while concerning, is a necessary step to ensure the safety and satisfaction of our valued customers.
The affected vehicles include certain 2015-2017 Nissan Altima, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 models. The issue at hand is a potential for the engine to unexpectedly shut down while the vehicle is in motion, increasing the risk of a crash.
At Nissan, the safety and well-being of our customers is our top priority. We deeply apologize for any inconvenience this recall may cause and assure you that we are taking swift and decisive action to address the issue.
Our team has identified the root cause of the problem and has developed a solution to rectify it. We will be contacting all affected customers and scheduling appointments at their earliest convenience to have their vehicles inspected and, if necessary, repaired free of charge.
We understand that a vehicle recall can be a cause for concern, but we want to assure our customers that we are committed to resolving this issue as quickly and efficiently as possible. We have also taken additional measures to prevent similar issues from occurring in the future.
In the meantime, we urge all affected customers to follow the instructions outlined in the recall notice and to contact their nearest Nissan dealership for further assistance. Our dedicated team of trained technicians will be more than happy to address any concerns or questions you may have.
We would also like to remind our customers that regular maintenance and servicing of their vehicles is crucial for their safety and the optimal performance of their vehicles. We encourage all Nissan owners to schedule routine maintenance appointments with our certified technicians to ensure the longevity and reliability of their vehicles.
At Nissan, we take great pride in our commitment to quality and safety. We are constantly working to improve and enhance our vehicles to provide our customers with the best driving experience possible. We appreciate your understanding and cooperation during this recall process and look forward to continuing to serve you with excellence.
If you have any further questions or concerns, please do not hesitate to contact our customer service team. We value your loyalty and trust in our brand, and we will do everything in our power to ensure your complete satisfaction.
Thank you for your continued support and for choosing Nissan. We apologize for any inconvenience this recall may cause, and we assure you that we are taking all necessary steps to resolve the issue promptly. Your safety is our top priority, and we will not rest until every affected vehicle is inspected and repaired.
